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Help Center
  1 . Ask seller a question
  2 . For new buyers
  What is 2sshoes.com?
  What payment methods does 2sshoes.com accept?
  Is it a trustworthy site?
  Do I have to register at 2sshoes.com?
  What do you need if I agree to register?
  Do I have to write down my real mailbox for registration?
  How do I find my items?
  Does 2sshoes.com ask for a minimum quantity for the orders?
  Are these products good quality?
  How can I pay less for my order?
  How long will my order be shipped? When could I expect?
  What if the customs seize my order?
  What is insurance about?
  What do you do for lost & damage during shipment
  How do I feedback?
  3 . How do I order on 2sshoes.com?
  4 . For regular buyers on 2sshoes.com
  How do I become a VIP buyer on 2sshoes.com?
  What do I benefit from being a VIP buyer on 2sshoes.com?
  5 . Dresses: All You Need To Know
  Fit Guide
  Color chart
  Size Chart
  How to Measure
  Shipping & Returns
  Step By Step Creation
  6 . Contact us
  Contact us
  7 . Promotion
  Mother's day promotion(2010 Apr 15-May 31)
   For new buyers
 
What is 2sshoes.com?

It is a site for wholesale and retail buyers to do their online businesses overseas. We provide a good variety of brand name products at wholesale prices, including shoes, garments, handbags and fashion accessories.


What payment methods does 2sshoes.com accept?

There are different ways you can pay for your orders: Western Union, Money Gram, Credit card, and bank transfer.

You will save at a determined rate from the amount when you choose western union, or money gram.

Western union/money gram:


First name: Ming Xin
Family name: Qiu
Address: huanshixi road guangzhoucity guangdong province china
PostCode: 510010
Phone: 86-13307079170
Please tell us the information after payment is sent

 

-1.jpg picture by 2sshoescom

Bank transfer

We seldom recommend you with bank transfer because it always takes 3-7working days for us to receive the payments which may cause unnecessary postpone to your orders.

Bank Name: Bank of China Guangzhou Zhan Xi Road Sub-Branch

Address: Bank of China zhan xi road branch guangzhoucity guangdong province china

Swift Code: BKCHCNBJ400

Account name : MINGXIN QIU

Account No.:4762314 0188 1064419

 

 


Is it a trustworthy site?

Yes, 2sshoes.com is a reputable site to buy. We are committed to do serious business with every customers. As a professional supplier in China wholesale market, we have well established long term partnership with the factories as well as shipping companies, and enjoy good reputations from our worldwide buyers.

We always try to keep our words by shipping the orders timely and offering best services, except some items are unfortunately out of stock in some season, when our salesgirls will get in contact with you in the earliest time by providing newest arrivals or similar styles for your checking. We are in need of good and long-term relationships with all our customers so we never try to cheat on you, please do not worry about this.


Do I have to register at 2sshoes.com?

We recommend you to register at our website for a membership.

As a registered buyer on 2sshoes.com, you will always benefit by enjoying the first-hand new arrival products, and discounts or coupons from us, fast payment and checking for your orders.

It’s fast and easy to register, JOIN US RIGHT NOW


What do you need if I agree to register?

We only need your mail address, thanks! You may choose the nick name, password, and full name whatever you want.

 

REGISTER.jpg picture by 2sshoescom


Do I have to write down my real mailbox for registration?

We sincerely hope to get a correct mail address

- in order to get in touch with you with the orders, sometimes even when there is something wrong with our system. This always avoids unnecessary delaying or problem of your orders.

- you will get it back by checking the correct mail address easy and fast by clicking “forgot my password” if you unluckily forget the password, when you are trying to get logged in to do businesses with us.

signin.jpg picture by 2sshoescom

 

- you will get the first-hand coupons from our site, as well as the information which may possibly cover your order if accidentally forget to checkout with the message boxes for your order.

 

 


How do I find my items?

You may browse by category

 

2-5.jpg picture by 2sshoescom

 

 

And you will find the relative categories available on the left side of the page

relativecategory.jpg picture by 2sshoescom

 

You may also choose to search out information that you want to know at knowledgebase by entering keywords in the search bar at top of the page.

 

search.jpg picture by 2sshoescom

 


Does 2sshoes.com ask for a minimum quantity for the orders?

2sshoes.com has no minimum order requirement, and we can ship single item sample or large order worldwide for most of our products. You may choose to start from 1 unit for most of the items listed on the site.

 

addtocart.jpg picture by 2sshoescom


Are these products good quality?

They come in same design, same material, and their qualities are really close to the original ones. We have been choosing the best factories and best workman people for these products. All the pictures are taken from our real products.

Please do not worry about the quality.


How can I pay less for my order?

-          Take mixed items for your order, because our shipping costs are always calculated by the total weight/ volume of your package, instead of by total quantity of your items.

-          get your order to go with the standard shipping method, which would cost you much less than you do with Expedited shipping.

-          Get your order paid with western union, or money gram if the total amount of your order becomes over 300usd because they charge you much less than Credit card does. Use Use money gram 3.8% Off, Use western union 6% Off,  while credit card pp# Add 6.4%

 

 

 

 

 

 

 

 and write down the quantity you take for this product, and you’ll then see the total price.

freeshippingprice.jpg picture by 2sshoescom


How long will my order be shipped? When could I expect?

Your orders will normally be shipped within 2working days after payment is confirmed.

If there is no tracking number received in your mailbox within the following 2working days, please try to contact us to see what is going on.

Normally you will expect the order at door in 5-9days after getting the tracking number.


What if the customs seize my order?

- We guarantee 100% out of China Customs. We will help to follow your order all the way up, and normally the order comes to you safe and fast.

- In case there is no information updated on the site within 5-7days after they reached your country or got accepted by customs in your country, please kindly contact with us, and meanwhile get in touch with the local post office at your side to see if they have any possible information about this package. We will always try our best to help you out by checking with the shipping company to see what is going on. Sometimes however, it is better and faster for you to contact with them rather than waiting for our information. After all, the package is already in your country, and even if we get the further information for you, it brings more inconveniences to you because of the delayed information. Thanks for your understandings. We always hope you to get the order in the soonest time.

- If your package is unluckily seized by the customs for duty or something, we'll have to say sorry but we could almost do nothing for you instead of offering better services for your coming orders.

Many countries offer duty-free allowance for gifts and small quantity imports from most countries.
In rare cases, buyer will be asked to pay for the custom duties, and 2sshoes.com will help buyers minimize their customs duties and will cooperate with them to satisfy their requirements legitimately. However, 2sshoes.com is not responsible for customs duties, fees, and other taxes imposed by the consignee's or buyer's countries.
We recommend buyers to consult with their countries' customs authority before importing any merchandise in large quantity to minimize customs duties and avoid delay.

- If you are always worried about this, we suggest you choose to pay the insurance before the order is decided although the insurance is optional.


What is insurance about?

The insurance is aimed at helping you in the largest degree when there are problems with your order under any circumstances.

Normally we offer an insurance of US$ 4.99 to protect your package against any lost or damaged shipments. Any missing issues reported, we will reship your order immediately


What do you do for lost & damage during shipment

In rare cases of shipping issues, 2sshoes.com will help the customer in resolving them. These issues include:
- Damaged goods or packages during shipment:
The customer should refuse the receipt of the goods if possible and immediately file a claim to the courier. If the goods are found to be damaged after the receipt, the customer should notify the courier within the first 24 hours. Customer should also contact 2sshoes.com . 2sshoes.com will help process the claim with the courier. Once the issue has been confirmed, 2sshoes.com will follow up the insurance claim with the courier and prepare for sending the replacement as soon as the lost is compensated.
- Lost or misrouted shipment at courier's fault:
2sshoes.com will pursue the insurance claim with the courier and will either recover the shipment or send replacements to the customer as soon as the claim has been confirmed and the lost compensated.
- Delivery to the wrong address:
If the courier causes the error, 2sshoes.com will work with the courier to recover the shipment or resend replacement after the insurance claim is confirmed and lost compensated.
If 2sshoes.com causes the error, 2sshoes.com will try to recover the lost shipment in reasonable time frame or compensate the lost up to the total order value once the recovery attempt is deem futile. Such a case is extremely rare because all order details is confirmed and verified in writing by both parties and the courier before the goods are shipped.
If the buyer provides a wrong shipping address, 2sshoes.com will help the buyer to recover the lost shipment at buyer's cost. No other compensation will be made in such a case.


How do I feedback?

We need your feedback on every transaction so please write back to us about every order you get. Let us know if you are happy with our products. We always offer best services as well as best prices for our regular customers.
If you have questions or doubts about the order received, please do not hesitate to get in touch with us immediately. We will investigate the situation and get back to you with a good answer in the soonest time. We hope to get a communication with our customers to avoid any misunderstandings.

Always look forward to good businesses in near future!


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